Customer Service

We are aware of the hectic schedules that our clients keep and want to provide you with convenient service, 24 hours a day. That’s why we have developed this handy section for you to use in communicating with us regarding your insurance coverage.

If you need to report a claim, please visit our claims management page. Our forms library contains important forms for your automobile, business, health, and dental insurance.

Important: You should be aware that insurance coverages cannot be bound, changed or amended without first speaking with a licensed representative from Samel or Paramount Insurance and receiving confirmation from them that the coverage is bound. For more information, please contact us.

Notary services are available to our customers in the Samel Insurance office, Andover, MA and Paramount Insurance office, Merrimack, NH.

Account Management Forms

Manage Your Account Online

MAPFRE Insurance and Commerce Cares Account Management link
Norfolk & Dedham Group - manage your account online