Samel Insurance has been a Fitzgerald Health Education Associates partner for over a decade. We enjoy an excellent working relationship as Samel Insurance is responsive, knowledgeable and above all, a great source of guidance! We are looking forward to many more decades of excellent partnership.

I wanted to send you a quick note applauding both Cindy and Cheyenne for their outstanding customer service, can do attitude and attention to details. I asked Cindy at the eleventh hour if she could help out one of my clients, as they were closing in a few days and did not yet have an insurance binder. The borrower called Cindy after working hours and she jumped right on it and I had the binder the following day. Cheyenne was right there along side Cindy helping to get the policy done, quickly and efficiently! Because of their outstanding commitment to customer service we are able to close this on time.

After the damage to our home from the winter of 2015 it was such a relief to know Samel Insurance had our back. They helped us through the process and made a difficult time much easier. Can’t thank them enough.

I have had my home and car insurance with Samel Insurance Agency for quite a few years now. I find them to be the BEST insurance agency that I have ever dealt with. I’ve saved hundreds of dollars since I switched to Samel.

I have children that drive and, of course, there have been car accidents but dealing with them has been extremely easy with Samel Insurance as my agency. I really don’t have to do much of anything. They will take care of EVERYTHING. It’s the great insurance agents and wonderful customer service that makes this insurance agency what it is today. They are up-to-date with all the insurance updates and products. Samel Insurance Agency will research everything for you so you can get the best possible price and product that fits your needs. They truly go the extra mile.

I have been told by friends and family to switch to GEICO or another virtual insurance agency to save a few extra dollars, but I would rather stick with Samel as they have completely made my life much easier in all respects. If I was you I would give them a try, you won’t regret it

We love Kristie, our agent at Samel Insurance Andover!

Super knowledgeable, always helpful!

She makes us feel assured and clear on all our questions!!

Highly recommend her, their office staff is great too!

My family and I came to be with Samel after strong recommendation from my father who had been with them for many years. During my time there I have always received outstanding customer service and developed a great rapport with CS account manager Kristie Buccieri. I have had auto/tenants/home insurance through them going on 5 years now and have never had a complaint or criticism. They strive to maintain the highest level of service and relationships, as well as timely response with their customers. I’ll be staying with Samel!

Samel Insurance has met all of our insurance needs for over a decade. They take care of our homeowner’s, business, and auto insurance. We especially appreciate that Samel is an independent insurance company whose job it is to ensure that we receive the coverage we need from the best provider at the best price. When my mother was in a minor auto accident, Samel Insurance assisted us in resolving the issue, and walked us through the process of salvaging and repairing her older vehicle so she could continue to drive it. After our house fire, Samel Insurance sent an agent to walk through the house after the fire and inform us of how to proceed with the insurance process. Their expertise was invaluable during such a difficult time. As we encountered a number of opportunistic service providers pushing various services on us, Samel helped us understand our options, and which services we actually required. We were put in touch with a contractor who had worked on rebuilding after a fire loss, and after walking through the house with an insurance adjuster, the contractor informed them of additional damage, resulting in an $30,000 increase in the property settlement associated with the fire. We have found Samel Insurance to be informative experts, ready to us with any questions we had or any claims we have filed. Samel agents have now insured three generations of my family, and numerous friends as well, and I wouldn’t go with anyone else.

Samel Insurance Agency is “always” looking out for my best interest from dealing with the best most competitive premiums to advise and guidance when incidence occur. I trust all my insurance needs to Samel Insurance Agency with confidence.

Samel Insurance Agency has serviced my business insurance needs for 16 years. I am a very small customer but I can email Patty and have a policy change emailed back to me in under an hour. I need to do this once a year or so and they can not possibly make money on my account, yet they treat me like I am their only customer.

Three ago I was a new condo owner with no clue…Fortunately, my realtor connected me with the Samel Agency and Kristie….she is the very best! She quickly made the problem for me…a non-problem. Samel is a great company and Kristie and her associates are the best…!

If you are not using Cindy Moore as your insurance agent, you NEED to! I got a new car today🥳! Dealership told me I could pick up the car at 2pm. At 12pm they called to tell me there was a problem with getting the car registered etc. I texted Cindy this morning and she literally stayed on top of the situation the entire day and tonight my new car is in my garage thanks to her. Cindy is caring, passionate, responsive, helpful and a true professional. Trust me, you want her as your agent! I am so happy she is mine!❤️